Network Solutions Complaint - Very poor tech support and customer service
FLORIDA -- Since having taken over our site from Monster, customer Service and Tech Service are extremely poor or non-existent. Do not suggest using Network Solutions if looking for a web hosting company. We have had a problem with exact Fedex negotiated rates on our shopping cart. They have been unable to fix it and appear to have no intention of fixing it. They closed seven service tickets as being resolved when the issue was not resolved. FedEx requested log files to see what info was being sent by API for the rates. Network Solutions had no intention of handing over these logs and have never done so. Absolutely the worst company to deal with. They should have stuck to just selling domain names!