Home Depot Complaint - Home depot, WHAT A JOKE!
After having held a Home depot line of credit for the past 5 years and spending well over $10,000 in their store, I wish I never gave them $1.00 of my business EVER! I recently paid off the entire account last month and received a statement this month for a remaining balance of $8.00, (thus the $8.00 being finance charges) So I called the GREAT CUSTOMER SERVICE line that they offer and explained I was unaware I would still have a balance and politely asked her if there was anything she could do to help me with the $8.00 charge. She replied with "No" so I replied with "So before I close this account there is nothing you can do to keep me as a customer and help me out with $8.00?" again she replies with "No, Nothing, would you like me to close the account?" I replied with a "Um-mm YES!" (closing the account was really not what I had planned on doing) Almost in shock that a company would not MIND losing a GOOD customer just like that! Well I'm glad this happened right before we buy our refrigerator next weekend! From here on out I will be giving my money to Lowes!!