Clear Choice USA Complaint - Window nightmare - Patio doors

Review by cityguy on 2010-02-22
ATLANTA, GEORGIA -- I have gone through a nightmare with the Winston Salem, NC division of Clear Choice which was a company store that they have apparently now closed leaving us stranded for service. My nightmare started with missed appointments and ended up with all the glass doors that were installed being damaged with scratches or fogged glass.
The nightmare continued with arguments over getting these doors replaced and then again missed appointments till they were replaced. The day of what I thought was the end of this, one door panel delivered was wrong, they did not deliver my screen for the patio door and the first time I unlocked one of the doors the lock broke. Now no one from the corporate headquarters in Georgia is answering my phone calls or emails and I have filed complaints with the BBB. I cannot tell you how many times I have emailed or called them at this point with no response and personally I will not use them or recommend them to anyone.

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