First Bank New Jersey Complaint - Don't Waste Your Time

Review by Luceme on 2010-02-23
EWING, NEW JERSEY -- The truth is, I was a depositor at YNB for a number of years, and liked
the people and service. I tried First Bank when I heard that the same
people would run it. I found out two things. The manager of the branch on
Parkway Ave. is rude and condessending, and the it takes well over a week to get an approval even on the smallest loan. It seems the YNB people have lost their touch. Don't waste your time, find a friendlier bank.
Comments:2 Replies - Latest reply on 2010-02-23
Posted by Anonymous on 2010-02-23:
Are there other branches you can go to?
With the bank I have an account with, there are some branches I avoid due to some of the employees... but, I don't let that put a damper on my banking experience. I go to the ones that have competent employees and actually paid attention to their training.
Posted by Anonymous on 2010-02-23:
If it takes a week to get an approval, it's because there is a problem. Loan processing is pretty much all automated; when they enter your information the system tells them immediately if it is approved. It's only when the software cannot approve it, and that humans have to do the research that it takes a week.

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