Company Response on 10/11/2010:
Thank you for your post.
If I can kindly clarify that at the time of booking you will see the currency and the amount that you will be charged in. If you are not happy to proceed you may at this point not continue with the booking.
After submitting your booking it shows that you have accepted our terms and conditions which clearly mention under the heading REFUNDS;
'' Refunds will be processed in the currency charged. For example, if you do not reside in a € or $ participating country, when checking your credit card statement you must allow for currency exchange fluctuation which may occur. Otel.com can not be held responsible for changes in currency exchange rates.''
For example if we have charged EUR 55 then we will refund EUR 55 as long as the booking is cancelled within the cancellation period.
I do hope that this has helped to clarify the situation
Customer Care Manager