Value City Furniture Complaint - Junk Leather Couches
My wife and I purchased two real leather couches along with the extended leather warranty for $200.00. After 5 months of normal use the dye from the leather is wearing off the cushions on both couches and the ottoman. We contacted Value City and they inspected the couches and agreed that the dye was wearing off. Value City said that it wasn't covered by the normal warranty and the extended warranty also said it was not covered under the expanded leather warranty. I can only conclude that we were misrepresented when selling us the couches stating it was high quality leather. It obviously is junk when the dye wears off in only 8 months. This isn't the cheap bonded leather they sell but supposed to be good quality leather which it isn't.
Beware, when buying any leather couches from this company as they appear to be selling junk.