Bank of America Compliment - Helpful for a change!
I know a compliment of Bank of America is rare on this site but when they deserve it, I'm giving it to them.
I've had a checking account for many years from Citicorp Savings, to Citibank, to LaSalle, to Bank of America. This week I saw a charge of $8.75 for a monthly maintenance fee and called them to advise them that I've never had that on my account. I was asked if I recently went off direct deposit. I advised them that I just moved from Chicago to Atlanta and left my job and was looking for employment in Atlanta. The agent removed the charge from my account and waived it for the next three months to assist me. This was done without me requesting it. I definitely think this deserves a compliment for that Bank of America employee.
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