Wal-Mart Complaint - Pharmacy is closed during published work hours
LYNN, MASSACHUSETTS -- I made a mistake of having my prescription filled at a WalMart pharmacy. Sure, it's cheap, and the pharmacist is a nice guy who does a great job. But leave it to the WalMart management to screw up every shopping experience.
The business card for the WalMart pharmacy says that the pharmacy is open 9am-9pm Monday through Saturday. To make sure, I called the number as well, and the opening hours were listed as 9am to 9pm on the answering machine.
Yet, when I got to the store in Lynn, MA at 1:40pm in the afternoon on a Friday, the pharmacy was closed. There on the window there were the same business cards listing pharmacy hours as 9am-9pm, yet the window was closed shut.
A small sign said that the pharmacy will close for lunch 1:30pm-2pm if there is only one person working. There was no schedule showing how many people work in the pharmacy on any given day. People waiting for the pharmacy to open said that this WalMart has been closing the pharmacy in the middle of the day for years - but it never bothered to update its pharmacy business cards or correct the message on the answering machine.
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