Big Sandy Furniture Chillicothe, Ohio Complaint - Disappointed
CHILLICOTHE,, OHIO -- I decided to purchase new washer and dryer. While at the furniture store my husband and I had a strong disagreement on which products to buy. He insisted on purchasing a high dollar Whirlpool Duet Frontloader washer/dryer set. I wanted to purchase a cheaper product d/t fact that in my experience appliances are not much on longevity and why spend that much money on a more expensive set. In talking to the sales representative I was convinced that my husband was correct and that this new system would be worth the purchase. Much to my dismay, I intial instinct was right. We purchased the nearly 3500 dollar system and a little over a year has passed and now the washer is on the brinks and the factory warranty has recently expired. We will have to pay to have it repaired. That much money for 1 yr service and it was used gently. We are retired and no children at home to wash for. I don't recommend people going for the higher priced appliances when the cheaper one is just as good or better.
My husband and I are on a fixed income d/t disability and don't have expensive repair fees built into our budget. I am truly disappointed in this product. I sounds like it is going to spin a bearing at any moment. I only hope that the expense of having it repaired this soon is not too outrageous.