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Toshiba America Consumer Products Inc. Complaint - LCD TV Picture Goes Black - Toshiba Tv Model 37av500u/ Needs New Panel -Backlight Not Working
Toshiba Tv Model 37av500u/ Needs New Panel -Backlight Not Working - Complaint
Toshiba TV picture just went black. No warranty under 2 years old. Purchased at Best Buy they will not stand behind the product since we didn't purchase their warranty no satisfaction from customer support at Toshiba. There is a know problem with this model TV however they claim it is not the same issue. They will not verify previous problems. TV purchased for $850 Toshiba refuses to stand behind their product. Will never buy another product made by Toshiba or recommend to any clients or friends.
Comments:
Posted by BEJ on 2010-02-24:
Yes it is frustrating when you purchase a high dollar appliance item and it last less than 2 years. If you do not have a warranty then there is nothing either company is going to do. Have you checked out the repair costs--sometimes it is cheaper to just buy new.
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