Fifth Third Bank Complaint - Unethical Fifth Third Bank
CINCINNATI, OHIO -- Fifth Third Bank raised the interest rate on a closed Master Card Account with excellent payment history. The account had been closed in April of 2009. The rate increase showed in February 2010. When customer service was called and asked about the unexpected increase, they said a letter allowing me to "close the account and opt out of the rate increase" had been sent in Nov. of 2009. I didnot receive such a letter. They agreed the account had been closed in April of 2009, but would not budge on the rate increase. I feel they are very greedy and unethical, as I didnot get a letter and the account was already closed anyway. DO NOT BANK AT FIFTH THIRD EVER!!