Efaucets.com Complaint - Should Have Used My Gut After Reading My3cents Reviews
After looking for a special Kohler Drain on the computer, I found it at efaucets.com. Their website said "6 instock" and ships the same day. I placed my order. After 5 days and getting no emails saying it shipped. I contacted them through there livechat. Was told that it was on back order and would not ship for another week and half. I tried to cancel the order and told that I would have to talk to customer service. I have been on hold now for 20 mins. with no one picking up the phone even though they have extended hours to 9 P.M. HaHa. Plus, livechat person put up a page saying that I could not cancel a special order. If the item was instock like the advertised, it would not have been a special order!!!
Plus, livechat said that she would let them know but guess what it still says the item is in stock. STAY AWAY FROM THIS COMPANY!!!!