Sentry Safe Complaint - Sentry Safe won't unlock
I bought a Sentry Floor Safe about 2 years ago, it has a 1 year warranty. Now it won't unlock, new batteries, etc. Sentry advised me to hit it with a rubber hammer while I try to unlock it. Didn't work. They then said use a locksmith!! I ventually unlocked it with a steel hammer, took apart the door to find corrosion on the solenoid that unlocks it electronically. The part has a very thin coating over steel?, but it corroded and I somehow managed to unlock it. Its disconnected now and the safe opens with a key.
They are not very well built, so try a different supplier should you need a fire safe.