Progressive Auto Insurance Complaint - A Tricked Out Name Tag: Won't Help This Time
Their taglines say "Be the boss of Savings", "Name your Price".
Apparently that only works for some when signing up for auto insurance with Progressive Auto Insurance. February 16, 2010, I called Progressive Auto Insurance to get a quote because I wanted to make sure that I didn't mess up the policy online. I owe on a car loan to my credit union. The nice women on the other end was more that happy to help. (She probably got a commission) We went over the policy details, the fact that I had an accident in 2007 (not involving anyone else, the car slid during inclement weather - minor damage to the car, no damage to the concrete barrier, I filed with my old insurance) then she created a policy based on all of the information. "$87.00 a month, I exclaimed." "Wow, Progressive Auto Insurance really is the boss of savings." My old insurance was $120.00 a month so that was quite a savings. She wrote up the policy and after a little difficulty signing online, the electronic fund transfer came out of the bank, $86.05 to be exact. February 22, 2010 the policy was effective. February 23, 2010, I called progressive because I was unable to print my temporary card and had a gentlemen fax me the card and a copy of the policy. Everything remained the same at this point. A couple of minutes later while still on the phone with him, I noticed that the policy increased. I told the man that the amount is not what I signed up for, of course, he couldn't do anything about it. After going through several other people and all of them saying that I should just cancel my policy (That's what I call keeping a NEW customer!) the final decision was, March, I will pay $158.73 and then it will drop to $122.88 for the remaining months. But remember, I can cancel if I want too.
Well, this note goes out to Progressive Auto Insurance, I think I WILL cancel the policy, after I get back from the navel base (you have to have proof to get on the base) and go back with my previous insurance company because after all Progressive Auto Insurance is NOT "the boss of savings." Don't let Progressive Auto Insurance fool you by saying "Name Your Price."
How is that for "A tricked out name tag" Progressive Auto Insurance.
[snip - no solicitations please]