ACER Complaint - ACER Products Suck, ACER Technical Support Sucks Worse
Bought an ACER 3100 laptop computer. It got a bad virus that shut the entire thing down. I then ordered the recovery CD's from ACER. They sent them but when my computer started back up everything was in Spanish. I contacted them again and they said my computer's serial number corresponded to a Spanish unit and there was nothing they could do.
I escalated the issue higher. After a dozen emails, calls to six different toll free numbers and several weeks of trying I was asked why I waited so long to complain! Ridiculous!
I was finally told that it wasn't their fault that I bought a Spanish computer. I didn't know I bought a Spanish computer, everything in it, the instructions, etc. were all in English, it operated originally in English. So I'm stuck with a worthless computer. Thinking about buying an ACER? Think again, there are much better computer companies out there with much better customer support.
BUYER BEWARE! I'll never buy another ACER product again and I urge you not to as well.