David's Bridal Complaint - Too Old to Have a Wedding Dress?
I was not pleased with my two visits to David's Bridal recently. I had an appointment to choose and try on bridal gowns. When I arrived, the staff was helpful enough----until I started to try on gowns. The lady that was helping me had another customer in the next dressing room and spent most of the time helping her. She would tell me to go in there and take the dress off but I could not reach the fasteners and had to wait on her to come back from serving the other customer.
Also, you had to exit the dressing room and go into a common area which was open to the public where the mirrors were located and view your gown. There were men and older boys out there and it was very uncomfortable to have them there looking at you while you were going in and out and dressing, etc.
My chief complaint (on this day) was a comment made by someone ( I think it was another customer). I am an older bride and I'm sure older that all who were there. I heard someone say "Does that come with hot flashes?" I'm sure the comment was directed toward me and it was said very loudly. Well, after that, I would not go to view my dress in the main "mirrored stage" area, but chose to look in the mirrors located to the side and around the corner out of sight. I felt aweful -- like I was in the wrong place.
I left there feeling badly, but I did not blame any one at David's Bridal for the comment I'd heard. I was upset that I had made an appointment but the attendant appeared to have not much time for me. I did buy a dress and scheduled a day to come back for alterations fitting.
When I went back for the alterations fitting, the attendant who helped me was very nice. However, as I was in the dressing room getting dressed to leave, I overheard a lady say " Oh--we had a lady in here trying on dresses---she was about 50 years old! She started trying on short dresses and I thought Oh no......" I didn't really hear the rest of the conversation but I understood the tone to mean she ws disgusted at the older lady being there trying on dresses.
I am pleased with my dress, but my experience at David's Bridal has not been a happy one, partly due to a customer and then due to an apparent employee's remarks. It seems that there are more and more older brides these days and of course, they have to have dresses too. David's Bridal should caution their staff to not make such remarks about their older customers.