Lake Manawa Nissan Complaint - Horrible service - certified used car
COUNCIL BLUFFS, IOWA -- They wanted me to sign papers without explaining what they were for, got upset when I tried to read them and was asking questions, then tried to cash my check for the deposit 2 weeks after the purchase when they said they would wait 4 weeks. The business as a whole is a terrible representation of what customer service should be. They are out to make a sale at any costs. They make false promises and do not hold true to what they said they would do. They made inappropriate inquires to my personal life and were downright rude when I was ready to walk off the lot. They were intimidating and condescending in their closing and couldn't be bothered to explain in detail the loan and it's stipulations. If there was any way I could return the car to them and go somewhere else I would knowing what I know now.