AARP Health Care Complaint - AARP (United) Health Care - Bad News
My doctor hates United Healthcare (AARP's brand) and now I do too. I find their telephone customer service to be very polite but incompetent. I've called 5 times over the last 5 weeks to check on my application and on the 5th call they say they have never received a completed application. All other calls they said it was in progress.
Also, I tried to apply using their web site, it wouldn't work. So I faxed my application and they lost it.
I will seek insurance elsewhere. Checkout the Medicare.gov web site, there are several other higher rated companies... at least in my state.
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