[X]
Write ReviewJump to 
6
Helpful
Votes
Votes
Universal Studios Orlando Complaint - Rip Ride Rock-it Roller coaster - The option of purchasing a video of your ride
The option of purchasing a video of your ride - Complaint
FLORIDA -- At the end of most rides, you can purchase a photo of you on that specific ride. Well, the new roller coaster at Universal is no exception. The ride itself was AMAZING. However, there is a new feature of buying a video of your ride. This is the complaint: the video you view before you purchase it is not the actual video that they make for you. The video you have has small clips of you on the ride and most of the video has these ridiculous effects of the roller coaster. Not worth the $35!
Comments:
Posted by Skye on 2010-02-27:
Did you tell them how you feel? Sounds like it might be fun thing to have, with special effects, but to each his own.
Glad you enjoyed the roller coaster, which have have always beenone of my favorites.
Glad you enjoyed the roller coaster, which have have always beenone of my favorites.
Posted by PepperElf on 2010-02-27:
normally i don't agree with most false advertising complaints but...
well you didn't call it such... but i will.
indeed they should actually specify that the video will be of your own ride. it sounds like the advert is made to look like it's one of those "feel like you're in a coaster" vids instead, if i'm reading your complaint correctly
well you didn't call it such... but i will.
indeed they should actually specify that the video will be of your own ride. it sounds like the advert is made to look like it's one of those "feel like you're in a coaster" vids instead, if i'm reading your complaint correctly
Posted by localgod on 2010-02-27:
VH!
Posted by Anonymous on 2010-02-27:
Good to know. Thanks!
Posted by Ksal622 on 2010-03-01:
Universal handled the whole thing spectacularly! Super friendly and professional. I am in the process of getting my refund.
Posted by PepperElf on 2010-03-01:
o nice. congrats!
=)
=)
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!