Hartford Insurance Complaint - Hartford Insurance problems through AARP
SOUTHINGTON, CONNECTICUT -- During a recent storm some months back a large limb approx one thousand pounds broke from a perfectly healthy tree swinging in a pendulum motion striking my glass enclosed spa and deck causing major damage. The limb broke in half over top of the structure causing it to move sideways. I called the insurance company as soon as possible and was informed to take any measures I could to minimize further damage. I immediately drained the spa and secured deck to another large tree with a come along and chains to keep it from falling over and losing the spa on the ground that was five feet down. While doing this I pulled the deck back to original spot as good as possible. The insurance company sent out a contractor to inspect the deck followed by a engineer that without a level found that deck was not level, DAAA, so there claim for not wanting to pay full amount of claim is that a deck that was built years ago is not up to code because it is not level now after being struck by a thousand pound limb sideways. I have code up grade insurance. I have contacted adjusters and there supervisors numerous times with very few responses. They then sent me a check for approx one tenth of the amount of the claim.