AxionTech - Carrollton Texas Informative - AxionTech Computer Repair Service

Review by A on 2010-02-27
I took two HP laptop computers to their repair facility in Carrollton. Both appeared to be having the same/similar root case failures due to burning out motherboards...granted there is not much they could do but replace them with the same defective parts from HP.

However, this is about customer service and phone calls no definite diagnosis - only guesses that "it might be this or it might me that". I took these laptops to a "professional" for diagnosis. I spoke with the technician about my misadventures with pcASAP and he used to work there too.

Bottom line is after six trips to their facility and not getting any information from him, I asked that he make a temporary fix which he had suggested. OK for $65 it was worth a shot. When I picked up my laptops my AC Adapter was missing for one laptop. "I must have given it to a lady yesterday when she picked up. I'll order you another one." A week passes with no phone call so I called him. "Oh right, I'll have to order one for you." Two weeks later no call; so I called back. "He has it here when are you going to pick it up?" It was supposed to be delivered. I went to their facility again to find out they bought it used on eBay...

This is a company that sells computer parts in warehouses!

I would not take anything to them for repairs again. BTW the repair only lasted a few days before the entire MOBO burned out.

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