Don McGill Toyota of Katy Collision center Complaint - "Life of Ownership Repair Warranty" not honored.
KATY, TEXAS -- “Life of Ownership Repair Warranty” doesn’t exist at Don McGill Toyota of Katy Collision center.
I had an accident last December and I sent my car to be fixed at Don McGill Toyota of Katy were I bought it in first place. I finally got my car back after more than a month of repairs. It ride ok at the beginning but not too long after I start hearing a rattling noise coming from the engine compartment. I found the source and went back to this place to get use of my “warranty” and repair it. After they look at it, I was told a new part has to be ordered and they won’t pay for it.
It’s completely their fault not to find this broken part and replace it, but they don’t want to honor the warranty.