New Mexico Catalog Complaint - Bad Represenative for Land Of Enchantment
I ordered a item from their catalog with indication it would be received within 7-10 business days. Long story short, after many attempts to communicate by phone and 6 months later I still didn't have my order. OF course, they had my money and that was all they cared about. When I finally got someone on the phone I was told continuouslythey couldn't get fresh Chili's for the making of the rista. Kept putting me off, telling me it would be another 10 days. Told me that for 6 months. I finally decided to ask for a refund and they wouldn't do it. They said I had to pick something else from the catalog. After a severe protest to no avail I finally picked another form of a rista. It arrived poorly packaged, crumpled and wrinkled. I called them many times (again very difficult to get them on the phone. I finally got someone who told me he was the cleaning person. Life is too short. I let them keep my money and I got nothing for it. Don't do business with this company. They give New Mexico a bad name. I love The Land of Enchantment. I love the great mountains and beautiful sun sets. THis company should be barred from using the name of the state to hock their bad business.