ICICI Bank Limited Complaint - It's A Great Mistake To Open An Account With ICICI
TIRUPPUR -- Here is another customer, Nature Neem Product, Tiruppur, who regret to have opened an account with ICICI. Our foreign buyer from Italy has transferred money to us and we are struggling for the past 15 days to get this account.
If we call by telephone, they say our card number is invalid and reset the PIN quit the call. After several tries contact to customer services is unsuccessful.
Sending an email to email@example.com, firstname.lastname@example.org, email@example.com - no email has been replied for the past 4 days. (I have the proof)
Contacting the local bank - they confirm that money has reached (!!!) some 10 days before and they can’t remit the money to our account for X reasons (as if it’s their money). They asked the invoice, then asked a 100 rupees bond, then they asked a letter this was going like this for the past 15 days and our buyer has lost patience and now he cancelled the order.
ICICI should realize how small companies like us struggle to take an international order. Now we has lost the order because of the worst services of ICICI. Even today the money is not transferred and we have incurred a loss due to them. The next wise decision I have to take is to close the account with them
We are frustrated and we can provide the proof for the all that we have explained above. I advice all of you kindly not to open the account with ICICI.
Manager Marketing, Nature Neem products