Avis-Budget Rental Car Complaint - Don't Be Fooled - Rental Car
LITTLE ROCK, ARKANSAS -- Watch out if you try to rent from Budget/Avis Rental Car. I rent cars very frequently. One week they changed my contract from a one day that I reserved through Travelocity to a three day contract FOR NO REASON. I admit some blame as I was in a hurry and didn't notice the changed - just signed the contract. DON'T DO THAT. I got stuck with a debit charge of $513 instead of the $150 quoted on Travelocity. I got with their customer service and their response was basically - you signed the contract so tough.
THEN, I reserved a car through Budget, not knowing they are owned by Avis. The information online said they took a debit car with proof of residents. When I got to the counter the woman said they would run me through Equifax before approving the debit card. I knew my credit is great, so I told her no problem. It was DENIED. I came back home and checked my credit score with Equifax and they have me as 784. My debit account had over $4000. Moral of the story. When they say they take a debit card, don't count on it. have a back up plan. If I can't get a debit card approved with a score of 784 then I am thinking its a crock and hardly anybody - if anybody- rents one with a debit card there.
Enterprise just usually requires proof of your current address. Go there and removed the doubt. I have never had trouble with Enterprise or Dollar - Just Avis and Budget.