Bank One Complaint - Run the other way! - Basic One Checking, The One Card

Basic One Checking, The One Card - Complaint

Review by starshadow on 2004-10-15

ILLINOIS -- If you come in contact with this bank at any time for any reason, RUN THE OTHER WAY. Their "free checking" is anything but that. They charge you fees for every little thing, from balance inquiries to making more than a certain amount of withdrawals. Also, they have shady business practices that REALLY call into question their ethics. They recently held a cashiers check I deposited into my account AT a TELLER for SEVEN DAYS with no explaination other than it was "their policy" to do so. Oh yeah? Well I deposited a PERSONAL check through an ATM the week before, and that cleared in two business days! No other bank I know of has a "policy" like this. And on top of that, they had the nerve to try to charge ME $150 in overdraft fees when the absence of the deposit in my account that THEY were holding caused me to temporarily (one day) go negative by a couple of dollars. Yes, you read that right. _$150_ Where's that "free checking" now, eh?

This is just a sample of the ongoing problems I have had with Bank One over the years. I have tried to give them the benefit of the doubt, having been with them for a while, but they have gotten increasingly worse at an astounding rate. I fully expect them to face litigation some time soon. Moral of the story: find another bank to trust your money to. Bank One will just take it.