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Clear Wireless Internet Complaint - Clearly dishonest - Wireless internet provider.

Review by Jeiman on 2010-03-02
NORTH CAROLINA -- I came home today to find my mother had decided to dump AT&T and sign up with Clear wireless internet. At first I was skeptical and a little upset because we have three computers and they didn't provide a router to connect more than one PC. Thankfully our DSL from AT&T was still active so I decided to compare the two speed wise. The sales person told my mother that she could expect up to five times the speed of DSL and apparently did a test to demonstrate this. After testing it myself through DSLreports.com on three different servers, the results were "clear." Clear wireless was on average 1/2 as fast (sometimes 1/4 as fast) as our old DSL, on several occasions it had trouble connecting and the latency was also higher on average. I repeated the tests several times over an hour and there was no change. Needless to say we canceled the service right away. Buyer beware! Do not believe the sales person when they tell you their service is faster than your cable or DSL, read some reviews and do the tests yourself.
Comments:2 Replies - Latest reply on 2010-03-03
Posted by Anonymous on 2010-03-02:
Did you have to pay the early termination fee for your contract?
Posted by Jeiman on 2010-03-03:
Nope, never signed a contract and stopped payment on the check. The speed for our DSL ranged from 1600-2100Kb/s the speed for Clear wireless ranged from 500-800Kb/s. Perhaps their salesperson was confusing one ISP for the other in his demonstration, but I kinda doubt it.

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