Capital One Complaint - Capital one increasing interest rates without proper notification
MASSACHUSETTS -- I have had 2 Capital One credit cards for several years. One had not been used for at least 4 years. I began using the second card a few months back and this month We were socked with skyrocket increases on both cards. I called and was informed that the posting for the credit card increases went out 1 year ago. I have no record of this and this does not even seem legal.
I have always received 30 to 45 day notices from all credit card companies that I have done business with in the past and now we are locked into these high fees even when canceling them to pay off balance.
Very very poor customer service.
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