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Bose Corporation Complaint - Bose wave - Wave
Complaint
In the middle of the night. our Bose Wave turned itself on, flashed, and then went dead. Our lamps would not work. I checked the electric panel, tried to reset the breaker and was greeted with a blue spark. The breaker could not be reset.
I just paid an electrician $240.00 because my wife's $300-400 Bose Wave clock/CD player created a "dead short" and tripped our 20 amp circuit breaker. Other electronics such as an LCD TV, DVR player, and my 1983 vintage clock/radio were unaffected after the Bose Wave was unplugged. The Bose Wave had no external evidence of any malfunction.
Our warranty expired in 2006. Bose offered to fix the Wave for about $110 + one-way freight.
My wife wants to fix the Wave and I want to just recycle this time bomb.
Has anyone else had a similar problem with this product?
I just paid an electrician $240.00 because my wife's $300-400 Bose Wave clock/CD player created a "dead short" and tripped our 20 amp circuit breaker. Other electronics such as an LCD TV, DVR player, and my 1983 vintage clock/radio were unaffected after the Bose Wave was unplugged. The Bose Wave had no external evidence of any malfunction.
Our warranty expired in 2006. Bose offered to fix the Wave for about $110 + one-way freight.
My wife wants to fix the Wave and I want to just recycle this time bomb.
Has anyone else had a similar problem with this product?
Comments:
Posted by SloMo on 2010-03-03:
What did the electrician charge you $240 for?
Posted by Starlord on 2010-03-03:
A service charge and replacement of a breaker should not have run $240. If the breaker reset and the unplugged Bose allowed the breaker to work properly, what is the problem? I agree with slomo, $240 for what?
Posted by hankster45 on 2010-03-06:
Sometimes it takes more than a moment to pin a needle in a haystack.
Posted by Nohandle on 2010-03-06:
I have a Bose Wave and never had a problem with it. I'm not an electrician but it appears you had a power surge of some sort. Was anything else in that particular room affected, not the entire house, just that room? I have great respect for electrical panels after receiving a free home permanent once while replacing fuses.
Posted by bearkatkitten on 2010-03-06:
"Sometimes it takes more than a moment to pin a needle in a haystack."
What?
You mean find a needle in a haystack?
or
Pin the tail on the donkey?
That's like saying: "You know what they say... people in glass houses sink ships."
What?
You mean find a needle in a haystack?
or
Pin the tail on the donkey?
That's like saying: "You know what they say... people in glass houses sink ships."
Posted by PepperElf on 2010-03-06:
pin the haystack on the donkey?
loose lips shouldn't throw stones...
>:-)
loose lips shouldn't throw stones...
>:-)
Posted by littleyaya on 2010-03-06:
Guys, it's not rocket surgery
Posted by PepperElf on 2010-03-06:
Ah! But it is brain science!
It's worse than that, it's physics, jim!
(stolen from the Firm)
It's worse than that, it's physics, jim!
(stolen from the Firm)
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