General Motors Complaint - GM Steering Failure
In late 2006 I purchased a 2005 Pontiac G6. In early 2007 I was driving and my steering locked up. After it locked up it became very loose, as in you could turn the steering wheel and the vehicle would not change direction. I took the vehicle to the closed dealer and was told that they had to replace the entire steering column, which they did at no cost to me. I have had numerous other problems with the vehicle, such as brake problems, catalytic converter went out, etc. I still over $11,000 on this vehicle and it only has 60,000 miles on it.
Just last Sunday, 2/28/10, I was driving on the freeway with my 18 month old son in the car and my steering failed. The car began to chime and the display read "Power Steering", then all of a sudden the steering completely failed. I turned the wheel to pull of the freeway but the vehicle would not turn. It was not hard to turn as GM claims in the news but completely loose. I took my vehicle to the dealer and have been told that the power steering motor and module need to be replaced and that it will cost me $1,200.
I am a single mother and do not have the money to continue to pay for a vehicle that I am terrified to drive and to have my son ride in. So what happens if I do somehow come up with the $1,200 they advise this will cost to get it fixed, then what? It fails again? The dealer advises that the repairs are not covered even though this problem has been previously repaired. I contacted Pontiac and they inform me that my vehicle has not been recalled so they will not pay for the repairs though I have caused such a stink that they have escalated the problem to a district specialist who is supposed to get back to me in a few days but who knows if this will be covered. In the meantime however I have no means of transportation for myself or my 18 month old son.
What I really want is for GM to pay off the loan and keep the lemon. I do not feel comfortable having my son ride in this death trap. I would take my losses on what I have already paid.
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