Clear Choice Windows Complaint - Company Closed Its Doors
GLENDALE, ARIZONA -- Beware of Clear Choice Windows, especially if you live in Phoenix, Arizona. Their office is located in Glendale, Arizona. We agreed to purchase some windows on 02/02/2010. We paid half down, which was $571.91. I realize that is not a lot of money to most people but we had to save for years before being able to commit. We received a voice message saying to call to set up an appointment for installation around the end of February. Since it was the weekend, we were waiting for Monday to call. On Monday our sales representative contacted us and said the company has closed most of its offices. Not just the one for Phoenix. I called the local number, which goes to voicemail and then says the mailbox is full. I then called the office in Tucson, Arizona and immediately was sent to an overflowing mailbox. I also called the main toll free number. It asks for a zip code and then transfers to what I assume is the same local number since it also goes to a full mailbox.
Clear Choice Windows had an exhibit at the Maricopa County Home and Garden Show and I have seen them recommended on several web sites.
Hopefully, I can find a way to get my money back but I used a debit card and the company is independently owned, so I would assume my chances are slim.
I feel sorry for those in similar situations and hope this will at least save some people from making the wrong decision.