Delta Airlines Complaint - Delta Airlines- Abysmal Customer Service
Delta Airlines issued my wife a $200 credit voucher because they did not allow her to board a flight to South America for which she was a confirmed passenger with an assigned seat. She did not get her luggage for the 19 days she was on vacation although it was in the custody of Delta. They also allowed items to be removed from her luggage while it was in their custody.
When time came to use the voucher, Delta claimed that the voucher had already been used. They subsequently said in writing that the voucher was good but have since refused to refund the money paid at the time of booking.
We have corresponded with ten different Delta agents and spent countless hours on the phone in attempting to recover the relatively small amount of money due us.
The customer service at Delta is abysmal and one should avoid doing business with this company at all costs.