Concert Formal Wear Complaint - Ordered Merchandise, Arrived With Wrong Size .... No Return Access, No Identifying Information

Review by J Glenny on 2010-03-04
On February 1, 2010, I ordered a tuxedo vest. I received it and it is the wrong size. After numerous attempts to obtain a "return authorization number", the last requests are being ignored. The total amount is 56.90 and the order number is 147.

No phone number or address on the web site.
Comments:3 Replies - Latest reply on 2010-03-04
Posted by Anonymous on 2010-03-04:
There's a number, at the top of the page page to the right of the title that changes when I go from the homepage to order/return info. It starts out as 888-273-5163 and then changes to 800-273-5163. I don't know if that's anything significant.
And, at the bottom of the page all the links bring up error pages. And, when you click on "home" it takes you to Hamilton Tuxedos... a completely different page.
I'm thinking this is not a legit company.
Posted by Anonymous on 2010-03-04:
When clicking, on the bottom of the page, shipping return info... the bottom of the page... all those links take you to Hamilton Tuxedos.
And the Hamilton Tuxedos page is full of errors, too. Customer service number, at the top of the page, is listed as 800-555-5555.

You're not going to get your money back from them. Dispute the charge with your credit card company or bank.
Posted by Anonymous on 2010-03-04:
Probably not, but if you have the package the vest came in you can reverse search the address for the phone number...or do a WHO IS search for the domain and see what address and phone is registered to it.

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