Genevawatch Complaint - Ripped off

Review by manmil on 2010-03-04
I had a similar experience with GENEVA WATCH. I was visiting Netflix website, suddenly a survey popped up, I partcipated. Then, I was told, as a gesture of appreciation I had won a free GENEVAWATCH. All I needed to do was to pay for delivery- about $5. I did using my card... what do I see next- I receive very useless and cheap watch, the guys go ahead deduct $89 from my account, share my credit card details with other direct marketing firms and money start being deducted from my account for services and goods I was not interested in. My bank noticed the anomaly pretty fast and informed me. I changed by credit card, but damage had already been done.

The guys at GENEVA are extremely arrogant, they encourage email communication... got pissed off
Comments:16 Replies - Latest reply on 2010-03-04
Posted by saj80 on 2010-03-04:
Have you been in a cave the past few years? It is common knowledge to never respond to pop-up ads on a computer, especially when they ask for payment information. I'm glad your bank resolved this, but perhaps you aren't mature enough for a computer.
Posted by Anonymous on 2010-03-04:
No offense but that is one of the dumbest move that anyone can make. Never respond to those pop-ups!
Posted by Anonymous on 2010-03-04:
What if the pop-up ad says "Click here to ignore this pop-up ad"?
Posted by Anonymous on 2010-03-04:
I do a control+alt+delete to open the task manager, then end the process for the window that the pop up came up in. That way you don't have to click anything.
Posted by Anonymous on 2010-03-04:
holy smokes manmil. by posting such a review you sure did put yourself out there for a good ole m3c's thrashing now didn't you?

for those of us that simply may not be mature enough to use a computer, or for those of us that recently moved out of our caves, may I offer up a hearty thank you for the warning.
Posted by Anonymous on 2010-03-04:
ProC, I was being a smart a**, but what you say is certainly good advice and the best way to clear off those ads. Sometimes their "close" tab field is fake, and your cont, alt, delete method is exactly the thing to do to get rid of these. Very Helpful.
Posted by Pepper on 2010-03-04:
i see your bank already contacted you

1) if they did not suggest it, officially contest the extra charges as fraudulent usage
2) as for the original charge for the watch, you can also contest that since you paid for services not rendered
3) ensure your CC number was changed. i know this sounds like a "no brainer" but my first credit union ran into account tampering. when they sent me a new card it was the same number, so make sure that's done.

i'd also recommend contacting the FTC in regards to the advertisement

lastly, i think you've already learned - the hard way - that most popups are not there for your benefit. i would recommend going into your browser settings and disabling popups. if your browser won't let you do it, you might want to try an alternative browser such as firefox, safari, google chrome... anything but IE
Posted by Anonymous on 2010-03-04:
While I never click on pop-up ads for fear of them being some kind of scam, I don't think I've ever seen anything "official" that says ALL pop-up ads are scams. So I really don't think it's fair for the M3C "sophisticates" to label manmil as dumb.

Are ya'll saying that every single solitary pop-up ad is a scam where your credit card info is taken, sold, and illegally used? Manmil described a crime. He should file a report with his police department. I'm sure there's some government agency to report this to as well, maybe his Internet service provider has some channels for him to follow. Someone knows who is running those Geneva Watch pop-ups. If it is as the OP described, then they belong behind bars.
Posted by Pepper on 2010-03-04:
holy smokes, kj is back. i figured you were eaten by your computer
or perhaps a WereGiraffe
Posted by Anonymous on 2010-03-04:
Pepper, are you aware that WereGiraffes are selfish?
Posted by Anonymous on 2010-03-04:
Posted by Pepper on 2010-03-04:
No, just hungry. They do a lot of work

Normally they eat lawyers (WereGiraffe in the back of the formation looks up, a lawyer-leg sticking out of its mouth) but sometimes they branch out and eat other things too.

The only one that's truly selfish is the Chosen WereGiraffe. She was chosen by Aragorn cos she can last longer than any horse. And her selfishness is that she won't let any other WG take her place, but that's OK, she works hard for him.
Posted by Anonymous on 2010-03-04:
Wow. Good info Pepper. Very Helpful.
Posted by Pepper on 2010-03-04:
Hah for a moment I thought you meant my WereGiraffes.

Here's another irony - I've had it happen twice, a bank account / debit card number compromised

1) credit union (Great Lakes CU). NO notification. I didn't find out my account had been hacked until checks started bouncing. (at this time we didn't have web surfing underway). About $3000 stolen.

2) regular bank (BOA). I was notified in a day or so, before the transactions had even cleared. About $150 or so stolen. AND the bank sent me a form to fill out to challenge the charges. They even waived the 10-day turnaround because I was underway at the time.

I use to complain every time the bank notified me of questionable transactions.. until that day. After that I shut my mouth with complaints. I'd rather be annoyed and tell them "yes that really is me" than to have a questionable charge go through.
Posted by Anonymous on 2010-03-04:
Where do WereGiraffes get their toys at? Walmart or Toys-r-us? I'd say Toys-R-Us wouldn't you? But you'd be wrong its walmart.
Posted by Pepper on 2010-03-04:
I don't think either store would sell their favorite toys...

After battle they play kick-ball with the heads of their fallen enemies...

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