LA Fitness Complaint - Pushy, inconsiderate, and a total scam!
LAKE ELSINORE, CALIFORNIA -- I too was taken advantage of at this gym. There so called "orientation" is actually a very, very, very, high pressured sales pitch. I had three employees pressuring me all at once. Shame on me because I gave in. I purchased something I didn't really want or need. Let me say this, once they have you sign they couldn't care less about you. I called one time to change an appointment with the trainer and they said that they would still have to charge me that session and that the trainer would call me back to reschedule. Nobody ever called me back, I had to call about 5 times before getting a new appt. The sessions are only 30 minutes and way overpriced. The trainers are inexperienced and have no personality. Just point to a machine and count. He doesn't even pay attention to what I'm doing. I wanted to cancel so I called the gym and was told in a very sarcastic way "okay sure you can cancel. Let me look at you account. Hmm, that will be $800.00. " unbelievable! BTW they never even mentioned the cancellation policy when I signed up. Oh well. Can't blame anyone other then myself for being such a pushover. Hopefully someone can benefit from what I'm writing though.