LG Complaint - LG Stove Model #LRG30357st
I purchased a LG stove 5 months ago and I'm very upset that the silver wrapping on the knobs is peeling off. I contacted the customer service department and spoke with a representative who told me it was my fault the knobs were peeling because I shouldn't open the door while the oven is on. Instead, I should use the oven light and refer to the cooking manual that came with the stove in order to accurately time when my food would be ready. I tried to explain to her that if you cook in a roasting pan or any other pan with a lid, you would need to open the oven door to check on your food. She really did not care about what I had to say. She said she would do me a "one time courtesy" and send me new knobs, as if LG's doing me a favor when I spent my money.