Chase Manhattan Bank Complaint - Illegal Rate Hike - Credit card
WILMINGTON, DELAWARE -- My rates increased from 9.8% to 16.24% last September. I just found this out today. The representative said that they sent me a letter which allowed me to opt-out of the rate increase. This I believe is a flawed and dishonest practice as no-one would take a rate increase if they could knowingly do something to prevent it. I have never in all my years as a customer had to opt-out of a rate hike. This practice I do believe is dishonest and a way to increase fees in advance of new laws being brought in by the Obama Administration. What can I do, I do not want the rate hike have no record of receiving the letter and am being held ransom by CHASE.