Rent-A-Wreck Of America Complaint - It's a disgrace! - Van Rental
MT POCONO, PENNSYLVANIA -- Was promised a 15 passenger van on 3/4/10 for my son to take to Florida. They quoted me price and said to call back. I called back to confirm and they said that the associate who would drive van from MT. Pocono to Bethlehem called out sick. I had my son drive to MT. Pocono, 58 miles to pick-up van. When he arrived they did not have van. It was getting fixed. They tried to give him smaller van, 98,000 miles on it, brakes went to the floor, dent in side and tire pressure light on. I was not going to allow him to drive over 2,000 miles back and forth to Florida in that van. When I called today to make sure I got my refund the owner, instead of just saying we blew it tried to blame my son for not taking the other van. I would strongly not recommend doing business with people who don't keep their word and don't admit when they made a mistake.