Geico Corporation Complaint - Con Artists - Auto Insurance
Pros: They have a website, competitive pricing
Cons: Bad customer service, Changes to quotes without your knowledge
I cancelled the policy today after they robbed me. Another name for their customer service representative is thief/lair/robbers.
I had a single driver auto policy. I called them to inquire about the cost for adding my wife to the policy. The cost was too much to afford. Hence I immediately asked them to take off her name.
The agent complied. So, my understanding was that my wife was not covered. I did not let her drive the car.
But I was charged a ridiculous amount for the coverage (that I did not know I had). This is because of the delay involved in them processing my forms.
I would NEVER use GEICO again.