Continental Airlines Informative - Continental's Elite - Frequent Flyer
HOUSTON, TEXAS -- Continental Airlines calls their best customers “Elite”
If you travel as frequently as I do, 141,861 miles in the first 5 months in 2009, and pay thousands of dollars on airfare, then you want to be rewarded for your loyalty and get upgraded when first class seats are open. With Continental Airlines – don’t count on it!
Consider this – I am a Platinum Elite, which is Continental’s highest ranking frequent flier; however, on my most recent flight I was #1 on their upgrade list and with 3 seats open in first class I thought the upgrade was a lock-in. Not so – a Continental employee (flight attendant) got one seat and two other travelers lower on the upgrade list got the other two seats. This is called Elite status??? Continental doesn't Elite you - they “Delete” you!
I wrote Continental’s Customer Care Department but I have not received a response. Maybe, they Deleted their customer care department too!
When looking for an elite frequent flier program - Delete Continental from your list.