Lustine Toyota Complaint - Lustine Toyota dealership in Woodbridge
WOODBRIDGE, VIRGINIA -- Recently bought 05 Toyota Siena LE from Lustine toyota in Woodbridge. Talked to finance agent and he offered me 500 dollar off the MSRP 28500. I Insisted on 1500..finally guys brought in manager "Irfan" and we compromised on $1000 off the MSRP. I was happy to get LE for $27500. Went over to Chuck to fill out sales contract and he had me signed a paper stating price as 28686 on inquiry he told me that this price includes sales tax etc. He printed couple of forms had me sign them and then tear apart saying that he had made some mistake and then reprinting again and I signed again.
I got the keys ,went out and looked at the paper work again and what do you know they have sold me $28500 MSRP car for $28686 exluding tax. I went in and Manager denied offering me 1000 dollars off. I was so angry that I couldn't speak for couple of minutes. Cursed the manager and his whole sales team and went home.