HotMovieSale Complaint - Ripped Off - DVD Ordered
DVD Ordered - Complaint
Ordered a DVD from Hotmoviesale.com and within 24 hours noticed my credit card was charged $1.00 by them. I submitted a "ticket" on their web site asking why $1.00 was charged to my credit card. I received email back saying I could have my $1.00 refunded if I called them to cancel my membership, but in purchasing from them I clearly agreed to a membership with them and that I had agreed to them charging me $19.95 per month forever to being a member. I was instructed to call a number to cancel my membership. After placing over 20 phone calls the phone always rang BUSY! I went back to the web site and found another number which did ring through. This gentleman told me that he would cancel my membership, but that they had already charged my card today for $9.95 plus the $1.00 already charged. I asked for a confirmation email to state that he was indeed canceling my membership. I told him he worked for a company that scammed people and that I would be contacting my credit card company about his company. I will be monitoring my credit card daily forever to see if this slimey internet business creeps back into my life.
My advice is only buy from companies you know and trust. Amazon or Ebay is my choice as they give me no grief. Hotmoviesale.com or hotmoviesales.com should be shut down.