Chili's Complaint - Fed Up - Management
RIO GRANDE CITY, TEXAS -- My friends and I frequent our local Chilis at least once a week (if not more). We have had our problems with service, bad food, etc., but we were really shocked when the manager (the only female) accused us of lying to our waitress about an order that she took. When we called her on it she admitted that we had indeed ordered our drink from her (which she never delivered). She later tried to bill us for 23 shots (outrageous right!) she never delivered. She said she had served 23 shots and my husband told her she might have served them but had only served us 15! Where did the other 8 shots go - to the guys she was flirting with? What really ticked me off was when a waitress told me later that she said she didn't like me!
She is not there to like me instead she is supposed to keep the customers happy, but she certainly is out of place talking about a customer to the staff!