MetLife Dental Complaint - MetLife Denies Claims

Review by exb0 on 2010-03-08
EL PASO, TEXAS -- Beware of MetLife Dental. It is one of those insurance companies that look for any technicality to decline a claim and save a few bucks.

Each of my family members are eligible for two teeth cleanings per year. My kids had their teeth cleaned the first time on July 1st and the second time in December. They denied the second claim because it wasn't exactly 6 months after the first appointment. How low is that?

key words: MetLife Dental, problem, complaint, stay away.
Comments:2 Replies - Latest reply on 2010-03-08
Posted by saj80 on 2010-03-08:
My dentist warned me about the 6 month period between cleanings, or I would have had the same issue with Metlife. I admit I haven't read my dental policy, and I'm sure the information is in there, but it would be nice if the information was more easily described by Metlife (although HR departments should also know this and let employees know).
Posted by Nohandle on 2010-03-08:
I don't have dental insurance but do know on my annual exams at the GYN's, including a mammogram, many times a patient cannot be seen at exactly 12 months. You best not make an appointment at 11.5 months or the insurance won't cover the costs. As a result if it's been 13 months before a checkup then that's the new date for the following year. Good information OP for others.

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.