National Floors Direct Complaint - What a horrible experience!!!
I can't even begin to express how disappointed I am with this company!! My parents contractor recommended National Floors Direct so I was looking forward to the free quote and new carpet. The man was very nice until I told him I didn't have the money today. I explained that I was just looking for a quote today so I didn't bring any money(im not yet moved into this new apartment)he was very mad and I said I could call and make a payment tomorrow as I did plan on going with NFD. He said I would need to make a payment with him because I had paperwork to fill out and that means he would have to come back out which he said he wouldn't come all that distance for such a small job! He kept begging me for money..."just" $50...i didn't have my check book!! And he left by saying "im not mad at you but how do you plan on buying carpet when you can't even afford $50?". Worst sales man I have ever met! And I called the company to complain and the only thing customer service said was "im writing all of this down to tell his supervisor." Wow...i would NEVER recommend this company!!!!!
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