DirecTV Inc Complaint - Thieves and Liars
Okay first of all I bought a brand new still in the box HD DVR from a pawn shop, not Direct TV or Best Buy they never told me that they owned it or that I was locked into a 2 yr contract just by activating it!!! I couldn't afford the bill so when I went to cancel they told me there would be a $400 early cancel fee even though I didn't have a contract, they said by activating the receiver I opted in??? Huh? I was told I would have to return the receiver I had just paid for 1 month prior and am just out the money I paid and that if I didn't I would be charged for it. They said they would charge the debit card on file I explained to them that the card they had on file was my daughter in laws since she had paid my bill for me with her account because I did not have the money. They said if it was on file they could charge it WTH!!! Now I have to worry about if they are going to steal $500 plus dollars from my daughter in law when the account isn't even hers! I'm not even sure how to tell her I'm really upset isn't that fraud?
They were rude and they are dishonest, how can you charge someones debit card because they were nice enough to help an old lady out with her bill and how are they allowed to save her cc info when she only made 2 one time payment its not even on autobill?
Run don't walk away from their scams.
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