AirTran Airways Complaint - Luggage Fee Scam
I have the same complaint that several other have expressed regarding what I feel is a scam by Airtran. I flew Airtran from Milwaukee to Ft Lauderdale. I ha one piece of luggage that was under 50lbs and definetly met all of Airtrans size limits as posted on their website. No problem on the trip out of Milwaukee but on the return from Ft Lauderdale, the check in attendent pulled out his tape measure and said the luggage was to big. I asked for him to show me proof of this and he refused. He said I'd have to pay the $49 or I couldn't check the luggage. With a line of people behind me, I reluctantly paid the fee. I note others have had this same problem at the Ft Lauderdale airport. I have used this same piece of luggage on numerous flights with several different carriers and never had a problem. I'd rather take a bus than fly Airtran again.