FIA Cards - Bank Of America Complaint - Abuse
WILMINGTON, DELAWARE -- I purchase a ring for the amount of $600.00 and I never receive it, I send all the information to Fia Cards first the accepted the dispute and when all was settle I got a new letter saying that I had to pay for the merchandise. I continue using the credit card and paying only what I buy, I always paid in full, no balance. Fia Cards waited until the the account reached $974.00 and then call me to settle the case for $120.00. I closed the account. I decline and told them I did not have the merchandise and that my daughter had no problem in her dispute with the same business. March 3, 2010 I call the Citi card because it was expired I was told the First bank had the account , when I was requesting to reopen the credit card they told me that I had this bad report from Bank of America and that they will also close my First Bank Visa since it is the same company,. That means I lost two credit cards. Is this is legal?
The first thing thing they tell you is that is protected from fraud and that is a lie. I don't understand why they have a fraud department that it is impossible to get to them waiting for hours on the phone.
I would recommend you stay away from FIA Cards and Bank of America. Now I have a $974.00 on my credit report and my credit cards close.
Any suggestion on what I should do?