Kia Motors Complaint - Restitution For A Dangerous Gas Leak Refused
EAST BRUNSWICK, NEW JERSEY -- On October.12,09 I had my 2002 Kia Sportage towed to a local
KIA Dealer, because I had a dangerous leak coming from a
The diagnosis from the KIA Mechanic, the PCV Hose was leaking
and should be replaced with the valve. I was informed that
everything was okay after I picked up my vehicle and this was
also noted on the invoice. Notation on the invoice states that
I may need a fuel injector rail in the future. (keyword: future)
Four days later on October.16,09 I'm still smelling gas fumes
inside the car. I open the hood while the engine is still running
and my car is still leaking gas from the same PCV Hose. I'm 50
miles away from the KIA Dealer that did the work, so I had no
choice but to have the car towed to another local KIA Dealer which
cost me $175.00 for towing. Now this dealer informs me that the
return fuel line is leaking at the clamps plus additional components
that the first dealer did not inform me about which included the
following: Failure With Fuel Regulator, Leak At Valve Cover, Emission
3 Stage Cleaning System. (this was extra work to inflate the invoice,
work that wasn't needed). First dealer never mentioned this extra
I was seeking a Realistic Restitution for $199.00 extra labor from
the first dealer. This is all extra labor that the second dealer
had to dismantle the components to make the repair that the first
dealer didn't do right the first time.
This first negligent dealer has the nerve to say that I refused
service for the repair. Let me repeat myself and maybe the ass
warmers in KIA will hear me.
Notations on invoice from first DEALER:
Customer states fuel line hose is leaking and advise. Dealer
called to inform me what the problem was and how much it would
cost to repair. Gave the okay to forward with replacing the
hose and valve. There was no other communication about any other
problems. I couldn't deny any other additional work, because no
additional work was discussed with me. There was a notation on
the invoice when I picked up the car that the fuel injector rail
may need to be replaced in the future. AGAIN, NO WORK WAS EVER
As a loyal consumer, I put my trust in the KIA Dealers to be honest
and correct vehicle maintenance problems to my satisfaction which
they didn't do in this case.
Have communicated with KIA Corp to resolve this for a fair realistic
restitution of $199.00 which they have denied
These KIA Vehicles are cheaply built and have many problems that
require expensive repairs. These dealers will go out of their way
to refuse warranty service on your car. The dealer will blame you
the owner for the problem and will not do the warranty service.
A simple repair to replace a leaking fuel line hose turned into a
nightmare for me and will never buy another KIA.
All you asswarmers at KIA Corp, Wakeup. I AM A VERY UNHAPPY KIA
SPORTAGE OWNER and will not buy your brand again.
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