Big Bell Road Kia Compliment - Service Department is Super

Review by jw_in_az on 2010-03-10
PHOENIX, ARIZONA -- For some years now I have been buying cars from Big Bell Road Kia and finally today I do what I should have done long ago. I want to say thanks to the Service Department and all the folks at the dealership. The service director really went the extra mile to correct a problem with my Kia. I had shopped around my issue and heard a dozen different fixes and costs to repair the transmission problem which one independent garage assured me was a particular part - that was no longer covered by warranty. Well the part in question was fine and the part that proved bad was covered by warranty - no expensive transmission rebuild!

The last car we purchased here required us to roll over a loan into the new vehicle cost, Big Bell Road Kia worked with us then making us happy and again this week they exceeded my expectations. We are looking forward to buying a Kia Soul with them in the future.

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